For makers
Maker guide
Setting up your shop
- Once your application is approved, set your password using the link you received.
- Check your maker profile details and add your own photo or logo.
- Add a product or import products from your website as drafts. Always check imported details yourself.
- Add your payout account in the Finance section and check the IBAN carefully.
- Publish your first product. Your maker profile becomes public at the same time.
Product details customers can trust
- Photograph the actual product for sale clearly; the description states its use, dimensions and care.
- List all materials and the country of manufacture. Also mention any plastic parts or coatings.
- Choose sustainability labels only when they are accurate.
- Keep stock levels up to date and give realistic delivery information.
- Save a draft and check the preview before publishing.
Packing checklist
- Check the products and quantities in the order.
- Protect products with paper or cardboard; avoid plastic fillers and bags.
- Use a suitably sized box and paper tape.
- Make sure the product will survive transport and the address is correct.
- Include any necessary use and care instructions.
- Mark the order as shipped only after handing the parcel to the carrier. Add a tracking number if there is one.
Partner-ohjelma
Partner-tekijöiden tuotteet saavat ✦ Kerää pisteitä -merkin ja nousevat etusivulle ja oppaiden suosituksiin. Ei liittymis- eikä kuukausimaksuja: toteutuneista myynneistä pidätetään 3,5 % lisäprovisio, joka rahoittaa asiakkaiden pisteet ja arvostelupalkkiot. Pisteillä maksetut ostot tilitetään sinulle täysimääräisinä. Liity tai lopeta milloin vain oman kaupan Katsaus- tai Asetukset-sivulla.
Liity Partner-ohjelmaanFrom order to shipment
A new paid order appears in the Orders section of your shop. Open the order, check the delivery address and download the packing list. When items in the same order ship in one parcel, you can mark them as shipped with a single tracking number.
Holiday mode shows customers a shipping break but does not prevent purchases. Write the length of the break in your profile and keep delivery details up to date. If an order involves a cancellation, return or problem, contact the team and quote the order number. Do not arrange refunds outside the shop.
Sales and payouts
Your commission is shown in the sales breakdown. Invoices and summaries are based on the commission saved with each order: a later commission change does not alter past figures. The payout period closes every Friday at 23:59 Finnish time. Payouts for orders shipped by the cut-off are submitted for payment the following Monday. Arrival in the bank account depends on bank processing times. The next payment date and period cut-off are shown in the Finance section.
Shipping fees paid by the customer are split equally between the shipping makers, commission-free. The shop does not contribute to shipping costs, so on free-shipping orders the shipping cost stays with the maker. The net amount includes shipping shares. How your products are taxed depends on your business; the sales summary does not decide that for you.